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UNIT-I
INTRODUCTION TO BPR
Re-engineering and its Relationship with Functional Areas of Business, History of Re-engineering, Suggested Re-engineering Framework, Deterministic Machines, Complex Dynamic System, Interacting Feedback Loops and Social Constructs, Perspectives of BPR.
UNIT-II
MANAGING PROCESS FLOWS
Business Process and Flows – Throughput Rate, Work-in-Process, Cycle Time, Little’s Law, Cycle Time and Capacity Analysis – Cycle Time Analysis, Capacity Analysis, Managing Cycle Time and Capacity – Cycle Time Reduction, Theory of Constraints.
UNIT-III
IMPLEMENTATION PROCESS
Redesign of Business Processes – Systematic or Clean Sheet, Main and Supporting Processes, Rationale of BPR, Key Enablers of BPR, Technology for BPR, Critical Success Factors, Cross Functional Teams, Mentoring, Facilitating, Models and Methodologies of BPR, Tools and Techniques of BPR.
UNIT-IV
MAKING EFFECTIVE BPR
Virtual Ingredient – People, Top Management’s Involvement, Involvement of Consultants, Empowerment and Autonomy, The IT ‘Black Hole’, Using Process Simulation to Minimize the Risk – Business Process Map and Simulation Model, Parameter Analysis, Simulation and Key Performance Indicators.
UNIT-V
ERP ADN BPR
ERP in Modeling Business Processes, Work Flow Management Systems in BPR, Steps of BPR, Description of the Case Company, Business Case, Five-stage Model of AS-IS / TO-BE Analysis, Managing Implementation, Business Process Management, Process Centric Organizations, Business Process Maturity Model, Business Process Performance Measurement.
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CategoriesManagement
Format PDF
TypeeBook