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Unit–I
Introduction
Similarities and Differences between Products and Services. Basic Manufacturing Process: Casting,
Machining, Welding, Shearing Extrusion, Heat Treatment and Unconventional Machining. The Transformation
Process: Manufacturing, Service and Hybrid Agile Manufacturing, Operations Strategy.
Process Design – Project, Job, Batch, Assembly and Continuous. Factors Effecting Process Design.
Functions of Production, Planning and Control. Interface of Product Life Cycle and Process Life Cycle.
Unit–II
Long – Range Capacity Planning:
Capacity Planning, Line Balancing, Facility Location and Facility Layout. Service Facility Layout.
Aggregate Planning: Aggregate Demand, Criteria for Selecting Aggregate Plans , Aggregate Plans for
Service and Mathematical Models for Aggregate Planning.
Master Production Scheduling: Objective, Procedure and Time Frame.
Sequencing of Operations: n-Jobs with One, Two and Three Facilities.
Maintenance Management: Repair Programmes, Break Down, Preventive and Corrective Maintenance.
Maintenance Issues in Service Organizations.
Unit–III
Work Study and Service Management:
(a) Work Study : Definition and its Advantages and the Various Components. Techniques of Methods
Analysis and Work Measurement.
(b) Service Management: Nature of Services. Types of Service Operations- Quasi Manufacturing, Customer
as Participant and Customer as Product.
Scheduling Challenges in Various Service Operations, Value Creation through Service.
Service Quality , Culture and Innovation.
Unit–IV
Materials Management:
Need and Importance of Materials Management. Materials Requirement Planning, Manufacturing Resource
Planning. Purchase Management: Sources of Supply of Materials, Selection, Evaluation and Rating of
Vendors. Methods of Vendor Rating. Value Analysis: The Concept and its Role in Cost Reduction.
Unit–V
Stores Management:
Inventory Decision: Need, Functions and Significance of Inventory, Safety Stock. Deterministic Models
of Inventory: Purchase and Manufacturing Models without and with Shortages. Probabilistic Models of
Inventory: Fixed Order Quantity Systems and Fixed Period Quantity Systems.
Stores Management: Functions of Stores and Materials Control. Classification, Codification, Simplification
and Standardization of Materials. Bin Card, Double-Bin and Stores Ledger. Selective Inventory Control:
ABC, XYZ, VED, FSN and SDE Analysis.
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CategoriesManagement
Format PDF
TypeeBook