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UNIT - I
INTRODUCTION TO BUSINESS CORRESPONDENCE
Business Correspondence – Importance of Business Correspondence – Communication and Organization Effectiveness. Business Letters – Need and Functions of Business Letters – Structure and Format of Business Letters – Types of Business Letters – Writing Cover Letters – Letters for Enquiry – Offer – Order – Purchase and Complaint.
UNIT - II
REPORT WRITING AND BUSINESS MEETINGS
Report Writing – Importance of Report Writing – Types of Reports – Characteristics of Good Report – Structure of Report Writing. Business Meetings – Importance of Business Meetings – Types of Business Meetings – Agenda – Minutes of the Meeting (MOM).
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CategoriesManagement
Format PDF
TypeeBook